Our programmers are at it again. And this time it is to make your life a little easier as a property manager.
Did you ever get that call at 3am saying the sink was dripping in 36c? I mean come on, it is important to conserve the water and their sleep, but sometimes your sleep is a little more important. That is why we added the newest addition to the tenant section called the “Service Requests” section.
Since our online property management application is open and awake 24/7, your tenant has the ability to log on and record a new service request; even at 3am. The tenant goes on, tells you what is wrong or what the question is, and it logs all the info that they give you. The second that they submit it, you get notified via email with time, date, location, problem or question, priority level and their emotional state. Then you have the ability to post a response and keep them up to date as to what is happening. You once again see what is coming before you have to confront it. Just a little way of bringing you back in the driver’s seat.
This is just one of the new features and modifications that we have been working on this week. And as always, we are using the input that our beta testers have provided us to prioritize what aspects of the application need improvement. Please keep them coming, and remember that if you are a beta tester you can give us your input by submitting a case under the "Support/Case Tracking" tab from your Home / Dashboard.
If you are not yet a Beta tester and would like to become one, sign up for an invitation to the best property management software (At least we think so…)



